PRAXIMOND CX

Sales and customer experience
that convert and retain.

We implement and optimize the systems that manage every customer interaction. CRM configured to your sales and service processes — not the other way around.

+40% Pipeline growth
3× Conversion rate
-60% Churn reduction
Request a Proposal See case studies →

Service scope

Every touchpoint of the customer journey.

CRM Implementation & Optimization

  • ›Salesforce Sales Cloud & Service Cloud
  • ›HubSpot CRM full-suite setup
  • ›Zoho CRM & Zoho One integrations
  • ›Pipeline configuration to your sales process
  • ›Custom fields, automations and reporting

Marketing Automation

  • ›ActiveCampaign & Brevo campaigns
  • ›Lead scoring and nurturing flows
  • ›Triggered email and SMS sequences
  • ›CRM-integrated attribution tracking
  • ›ROI reporting per channel

E-commerce Platforms

  • ›Shopify Plus — high-volume B2C/B2B
  • ›VTEX — enterprise omnichannel
  • ›WooCommerce — flexible open-source
  • ›Custom checkout and payment flows
  • ›ERP inventory synchronization

Loyalty & Retention Programs

  • ›Points and rewards engine
  • ›Tiered customer segments
  • ›Automated re-engagement flows
  • ›Churn prediction dashboards
  • ›Referral and advocacy programs

Delivery methodology

From diagnosis to full adoption.

01

Process Audit

Week 1

Map current sales and service workflows, identify friction points, define CRM requirements aligned with business objectives.

02

Platform Setup & Data Migration

Weeks 2–4

Configure pipeline stages, custom fields, user roles and automations. Migrate contacts, deals and historical data with validation.

03

Integrations & Automation

Weeks 5–8

Connect CRM to ERP, marketing tools, support platforms and external channels. Build triggered workflows and notification rules.

04

Training & Go-Live

Weeks 9–10

Role-based training, adoption KPI tracking, go-live support. Post-launch monitoring and continuous optimization.

Social proof

Measurable results across industries.

+120%
Active wholesale accounts

B2B distribution portal with automated credit management and commission tracking on HubSpot + Odoo.

3×
Lead-to-close rate

Sales process redesign with HubSpot sequences and automated follow-up for a professional services firm.

-55%
Support ticket backlog

Salesforce Service Cloud implementation with automated routing and SLA tracking for a SaaS company.

Ready to turn your CRM
into a revenue engine?

Book a 30-minute call. We'll map your current sales process and show you exactly where automation can add value.

Request Free Assessment